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January 2020 - Synergy Technology

Blog -Read our latest stories

News -Read our latest stories

Dynamics 365 Customer Service on Facebook Messenger - Synergy Technology.

Dynamics 365 Customer Service Connects with Facebook Messenger

Since mid-December, the customer service teams at Microsoft Dynamics 365 have gained the ability to connect with customers using Facebook Messenger. With an estimated 44.86 million Facebook users in the United Kingdom, many of Dynamics 365 customers will find Facebook messenger highly beneficial as a platform to connect to the software’s customer service team. There […]

Prevent issues with Dynamics 365 browser cookie policy changes with Synergy Technology.

Prepare Dynamics 365 for Upcoming Browser Cookie Policy Changes

With the web constantly evolving to improve user experience, security, and privacy, so are the policies! Upcoming changes to the browser cookie policy are expected to be released in early 2020, which will directly impact federated authentication flows and cross-domain hosting scenarios when using browsers. This could potentially affect a user’s ability to connect to […]

Opera Data Backups bs Full Backups - Synergy Technology.

Opera Data Backups vs Full Backups

Have you ever lost important data or experienced the heart-dropping moment in which you thought you had? Data can be lost at any moment, so it is vital to back up your data regularly. It is especially important to back up your data before a major update/process using the software. The Importance of Opera Backups […]

Benefits of SuperOffice Pocket CRM

SuperOffice CRM is the key to great customer relationships, providing an extremely powerful, yet user-friendly CRM tool to give you a full view of your customer contacts and supports your sales and marketing business processes. This helps to effectively forge seamless and tight-knit links to your customer-oriented business processes, between your employees and your company’s […]

Hosted Application services from Citadel for Synergy Technology customers.

Hosted Applications from Citadel

The use of applications is key for any SME business, which includes accounts packages, ERP and CRM software. From Synergy Technology, you can gain access to all these applications, such as SuperOffice CRM, Microsoft Dynamics 365 and Pegasus Opera. In conjunction with our sister company, Citadel Technology, we can help you choose a hosted solution […]