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Application Support

Case Studies -

Deralam Laminates Ltd

Solution: Maxoptra Software Integration

Project Overview

Deralam is a family run business established in 1983. They are nationwide distributors of worktops, melamine-faced boards, acrylic boards, edging tapes, sheet laminates and other products offering immediate delivery from two depots in Wigan and Dunstable.

Deralam Maxoptra Software Case Study - Synergy Technology

Trade Worktop Distribution from Wigan

Problem

Deralam needed to streamline and integrate existing software systems to improve office-based efficiency.

Synergy Technology Solution

The client had been using Pegasus Opera for several years. Synergy Technology integrated its Maxoptra route optimisation software into its existing accounting system. Synergy Technology provided a complete support service for the integration starting with the initial consultancy and project planning, the implementation of the integration solution and full technical support. Training has also been provided with follow-up sessions available to enable Deralam to get the most out of the new Maxoptra integration.

By using the Pegasus Opera software and the Maxoptra Route Optimisation software Deralam can now ensure their systems are updated and in sync and can ensure that a massive amount of the data that they update on the opera order code is pushed into Maxoptra without the need for any CVS uploads.

 

All POD signatures now feedback into Opera. This includes the signature, whole quantities delivered proof of delivery and the date.  This is also automatically updated into the sales order in opera as a delivered status to ensure all have visibility of what has been delivered, where and to whom.

With the addition of a web portal that allows Deralam to see all orders via Maxoptra, it’s easy to see what has been delivered, part delivered or even the fails. Deralam also has reports delivered automatically at a time to suit them.

Using the built-in Batch Processing facility in Opera it can ensure that at the end of the day all PODs are pushed back into Opera and progress to Sales Order Processing.  Ready to check if the invoice is ready to send.    

Testimonial

“This project has been a great success and the investment made by Deralam in the integration will pay dividends again and again as the company continues to develop and grow”, Rachael Howard, Synergy Technology Ltd.

Outcome

Deralam has benefitted from a great improvement in efficiency and streamlined systems which will ultimately reduce costs and increase the company’s competitiveness. Deralam is now also benefitting from ongoing support and outstanding up-time of their software systems.

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