Through the Amesto Phone Integration app, you can now easily integrate your telephone system with SuperOffice CRM and let the app lead you directly to the right contact card when the phone rings.
By using this CRM phone integration app, it will help to optimise your processes and customer experiences. The benefits of this are:
- You are fully prepared when a customer calls which can improve customer service
- You will instantly have an overview of all previous activities with a customer
- You can save time for yourself as well as the customer and
- You can work more efficiently.
Key Features of Amesto
This CRM phone integration provides excellence with both incoming and outgoing calls and supports various systems, such as Skype for Business, Bria and Flexphone.
Some of the features to incoming calls through Amesto include:
- For any number registered with a company and contact in SuperOffice CRM Online, Amesto will provide you will access to the full customer overview even before the first ‘hello’
- If the number is not found, then you can add incoming numbers to contacts in SuperOffice or create a new contact card easily
- Recording your calls and registering the duration of calls as an activity in SuperOffice for a fully update customer activity card.
With outgoing calls, some of the features include:
- Being able to just click the number and then the call will be initiated automatically
- The call will be registered and logged under the right customer card on your screen
- Recording your calls and registering the duration of calls as an activity in SuperOffice for a fully updated customer activity card (like an incoming call).
Click to Dial App with Synergy Technology
With Synergy Technology, we can help you to integrate your SuperOffice with the Amesto Phone Integration app in order to optimise your incoming and outgoing calls with your customers.
Synergy Technology is one of the UK’s leading providers of SuperOffice CRM, providing you with an all-in-one CRM system designed to strengthen your customer relationships. To integrate your SuperOffice with the Amesto app, get in touch with Synergy Technology today on 0345 456 0050 or click here to contact a member of the team today!