Application Support

Business Application Support By dealing with issues quickly and efficiently we will save you time and money.

Tailored support, coupled with exceptional responsiveness and accountability

There’s no doubt that these days business applications and internal systems are extensive in functionality and sometimes things do not go as planned when using business software. Operational issues, integration and compatibility problems as well as “things just don’t seem to be working today”, all lead to delays and costly time wasting problems for business.

Synergy Technology’s software support service is designed to resolve the technical issues you experience and advise you on questions you need answering about your business software – all delivered in a timely and professional manner by a team of highly trained consultants. We base our service around the clients and their individual users. Over the last 20 years, Synergy Technology has invested exceptional amounts of effort into recruiting talented, motivated problem-solvers, who provide a friendly personalised service coupled with the technical ability expected from a much larger organisation.

All the business applications supported by Synergy Technology are also used in-house, ensuring we have extensive knowledge of the products within a business capacity. We also have a substantial group of partners with the ability to bring in the expertise from many other technical areas and via one point of contact.

By using a monitored ticketing support service, we make it simple to access the right level of support for your business and our support contracts can be tailored to match your requirements. Our support services are provided internally by the Synergy Technology team who are fully trained on software support services in order to support your organisation both on an on-going basis and emergency basis.

Clear Service Level Agreements

Synergy Technology understands the importance of building long-lasting relationships. We aim to instil confidence and create peace of mind by delivering the highest quality of service, offering genuine value for money.

We make it simple to access the right level of support for your business and our support contracts can be tailored to match your requirements. With continual monitoring of all support services and incoming requests Synergy Technology is alert to deal quickly and effectively to your application related issues.

Our continually reviewed and improved system performance levels and clear Service Level Agreements mean you can be assured of a stress free service and minimal downtime.

Synergy Technology has been providing business application support to hundreds of businesses across the UK for over 20 years. Whether you are an SME or a large multi-national organisation, our highly skilled consultants can proactively support your business software.

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    What our customers are saying

    "Synergy Technology has been instrumental in implementing our IT systems and ensuring that we maximise the effectiveness of SuperOffice within our business. The Synergy Technology team really has made this a success for us and also SuperOffice as a product."

    Alastair Shires, Contender UK

    Read our ContenderUK case study >