Technology

Our IT systems and business applications help to streamline business processes and increase efficiency

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“A difficulty in any business is communication. Utilising Dynamics removes this stress. We have full visibility of every customer, every prospect, every internal meeting and email. All in one place. We simply couldn’t operate without it.”

Sales Manager, DNS.

Technology Solutions

Technology

Our IT systems and business applications help to business processes and increase efficiency

Technology

Where integrity, accuracy, service and reputation is critical

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At Synergy Technology, we have over 25 years of experience in providing tailored  software solutions for technology companies

We specialise in the technology sector, and have years of experience of understanding the unique challenges companies in this sector face, after all, we are one ourselves. We have been implementing software solutions for over 25 years, and this means that you can be confident that we will know what is needed for your business.

Synergy Technology’s complete business solutions for the technology sector are proven to give effective control of your organisation’s processes. Whether you have no system in place, or your business struggles with an outdated system that has limited functionality you will experience the associated problems of wasted time, duplicated work and administrative errors that will hinder your growth.

Whether it’s a front-office CRM solution you need for managing you interactions with customers and potential customers, a back-office ERP solution for streamlining everything from finance, project management or customer service, or an all-in-one solution to do both, we can help.

At Synergy Technology, we understand how to make organisations in the technology sector more successful. With an experienced team, a portfolio of professional business applications and supporting business partners, we have proven success in streamlining processes which increase efficiency, cut coasts and increase customer satisfaction.

How can a Synergy Technology software solution can help organisations in the technology sector?

ERP Solutions for Technology Businesses

  • Consolidate data from sales, finance, HR, and other departments into a single source of truth. This improves visibility, eliminates data silos, and helps make informed decisions about resource allocation.
  • Coordinate projects effectively, track progress, manage budgets, and identify potential bottlenecks early on.
  • Streamline order processing, track shipments, and address customer inquiries promptly, enhancing customer satisfaction and loyalty.
  • Automate financial tasks like accounts payable and receivable, reduce manual errors, and improve financial accuracy.
  • Gain real-time visibility into your financial performance, track key metrics, and identify areas for improvement.
  • Gain insights into customer behaviour, market trends, and operational performance enabling you to make informed decisions based on concrete evidence.

CRM Solutions for Technology Businesses

  • Store all customer information, including contact details, order history, and communication preferences, in one centralised location for easy access by all teams.
  • Track interactions across different channels (phone, email, chat) and provide personalised service based on customer needs and preferences.
  • Identify and address potential problems before they escalate, leading to happier customers and fewer returns or complaints.
  • Leverage customer data to segment your audience and create targeted marketing campaigns for specific needs and preferences.
  • Identify and qualify potential customers more effectively, focusing resources on those with the highest conversion potential.
  • Manage the sales process from lead generation to order fulfilment, ensuring smooth transitions and increased conversion rates.
Microsoft Gold Partner Small and Midmarket Cloud Solutions
Pegasus Partner
SuperOffice CRM
“The solution is critical to our business, customer management and agreement management. Without SuperOffice and Synergy’s support, the business would struggle to meet its sales targets and wouldn’t operate efficiently.”
“Synergy have been great, friendly staff, very personable and focused on customer satisfaction. Said Tom “As things stand, we will continue to work with Synergy for the medium to long term as our business grows.” – Head of Technology, SES Secure Ltd.
SES secure SuperOffice CRM Case Study

Why Partner with Synergy Technology?

Our experience shows that with the right software solution, and our ongoing support and training, we help technology businesses to blossom. We are a Microsoft Gold Partner who listens to your needs, addresses your pain points and keeps your strategic aims as a business in mind throughout.

We are passionate about our product range and our support service. We’ll work with you proactively to make sure it is always meeting your needs, through every new add on, integration and upgrade.

Want to Learn More About Synergy Technology Solutions for Technology Businesses?

If you want more information on Synergy Technology’s software solutions for technology companies, or anything else on this page, please message us via our contact page, or ring us on 0345 456 0050. To stay up to date on future news & content, follow us on social media by clicking the buttons below:

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“The Opera training went really well, and the Synergy Technology trainer was helpful and understanding of the operatives.”
Finance Officer
Bridge Community Church
trnsp
“Opera is very easy to use and simplistic in its operation.”
Financial Director
M Duerden Ltd
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“I set up a new payroll for processing each month and send it in one go. It is only an hour of my time each month.”
Financial Director
Citadel Technology

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