” We now have an efficient and user friendly process with direct benefits to the staff and company. “
CEO
Melcom Electronics
Synergy Technology is a
Providing CRM and ERP Solutions for Business Since 1997
Welcome to Synergy Technology
At Synergy Technology, we empower small to medium-sized businesses across the UK to work smarter, faster, and more efficiently through tailored business software solutions. With decades of experience and a deep understanding of operational and commercial challenges, we help organisations take control of their data, processes, and customer relationships through intelligent, integrated systems.
We specialise in providing, implementing, and supporting industry-leading software such as Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Sales, Pegasus Opera 3 SE, and SuperOffice CRM. These powerful platforms give our clients the tools to manage finance, operations, sales, and customer service with confidence. Whether you need a flexible cloud-based ERP system, a reliable on-premise finance package, or a CRM that keeps your team connected and focused on results, Synergy Technology delivers solutions that fit your business today and scale with you tomorrow.
We offer full implementation, custom development, system integration, and ongoing support, ensuring that every solution works seamlessly with your existing processes. We also provide expert training and consultancy to help your teams get the most from your technology investment. And with our in-house development of tools like Harmoniser a smart integration engine that links SuperOffice CRM and Dynamics 365 Business Central, we’re constantly innovating to help your systems work better together.
What sets Synergy Technology apart is our focus on long-term partnerships. We take the time to understand your business and tailor our solutions to your specific goals. Our team is not only technically skilled but also commercially savvy, offering practical advice that helps you stay agile, compliant, and competitive.
Whether you’re looking to improve visibility across your business, streamline operations, or build stronger customer relationships, Synergy Technology is here to help you make it happen.
Key Software Solutions We Offer:
Microsoft Dynamics 365 Sales
(Microsoft Dynamics CRM)
Previously called Microsoft Dynamics CRM, Microsoft Dynamics 365 Sales is a complete customer relationship management (CRM) software solution that enables businesses of all sizes to automate sales processes, streamline workflows, and improve customer engagement. From lead generation to opportunity closure, Microsoft Dynamics 365 Sales delivers a unified platform for managing the complete sales lifecycle.
Key features of Microsoft Dynamics 365 Sales include lead management, opportunity management, customer relationship management and sales analytics. Dynamics 365 Sales is also highly customisable and scalable, making it a versatile CRM solution for businesses of all sizes and industries. With its seamless integration with other Microsoft products, such as Office 365 and LinkedIn, Dynamics 365 Sales provides a unified platform to manage all aspects of the sales process.
The Synergy Technology Team has years of experience of both implementing new installations of Microsoft Dynamics 365 Sales, and helping clients with existing on-premise installations, make to transition to the cloud. Contact us today, to find out how we can help your company.
Microsoft Dynamics 365 Business Central (Microsoft Dynamics NAV)
Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) solution designed specifically for small and medium-sized businesses (SMBs). It offers a comprehensive suite of tools to help businesses manage their finances, sales, operations, and customer relationships.
Dynamics 365 Business Central is easy to use and can be customised to meet the specific needs of each business. It is also highly scalable, so it can grow with your business as it needs.
Dynamics 365 Business Central is also highly integrated with other Microsoft products, such as Office 365 and Teams. This makes it easy to share data between Dynamics 365 Business Central and other Microsoft products, and it also provides a unified platform to manage all aspects of your business.
The Synergy Technology team is proud to be an official partner of Microsoft and we have implemented Microsoft Dynamics 365 Business Central solutions across the world. We also offer integration with a number of other platforms including GetAccept eSignatures, Jet Reports & Analytics, MaxOptra, Sitoo, Tasklet Factory, and Trimit. Contact us today to find out how we can help you.
Microsoft Dynamics 365
Customer Service
Microsoft Dynamics 365 Customer Service is a cloud-based solution that enables companies to provide quick, personalised, multi-channel support to customers. It allows agents to manage cases and interactions over various channels, including chat, email, social media, and voice, all within one workspace. It also gives agents access to automation, embedded intelligence, and real-time insights to enable them to resolve issues swiftly and effectively.
Based on a common data model, Microsoft Dynamics 365 Customer Service facilitates collaboration and data sharing across the Dynamics 365 suite of applications. To improve customer support, it also interfaces with Microsoft cloud services including Teams, Microsoft 365, and Azure. To further assist enterprises in managing their service operations, it provides a range of capabilities, including service management, knowledge management, service scheduling, service-level agreements, entitlements, reports, and dashboards.
Microsoft Dynamics 365 Customer Service is a scalable and customisable solution that can adapt to the demands of businesses and their customers. Pro-code and low-code solutions like Power Apps, Power Automate, Power Virtual Agents, and Power Pages enable enterprises to expand the solution.
The Synergy Technology Team has extensive experience of implementing new installations of Microsoft Dynamics 365 Customer Service. Contact us today, to find out how we can help your company.
Microsoft
Power Platform
Microsoft Power Platform is a low-code platform that empowers everyone to build customised business solutions. It consists of five product areas: Power BI, Power Apps, Power Automate, Power Virtual Agents, and Power Pages. These areas can be used individually or together to analyse data, create apps, automate processes, build chatbots, and design web pages.
With Microsoft Power Platform, you can leverage the power of data and AI to make informed decisions, improve efficiency, and enhance customer experience. You can also connect to hundreds of data sources, including Microsoft cloud services, such as Azure, Dynamics 365, and Microsoft 365, as well as third-party apps, such as GitHub and Teams.
Microsoft Power Platform is built on a common data model called Dataverse, which enables data sharing and collaboration across the platform. You can also use Power Fx, a low-code programming language, to express logic and formulas across the platform2. Additionally, you can extend the platform with pro-code tools and Azure services, such as Azure Functions, Azure Logic Apps, and Azure DevOps.
Microsoft Power Platform is a versatile and scalable platform that can help you transform your business with low-code solutions. Whether you are a professional developer, or a business user, you can benefit from the power and flexibility of Microsoft Power Platform.
SuperOffice CRM
SuperOffice CRM is a comprehensive customer relationship management (CRM) solution that helps businesses of all sizes manage their customer interactions and relationships more effectively. It offers a wide range of features, including contact management, lead management, sales pipeline management, customer service management, and marketing automation.
It allows you to easily track interactions, giving you a comprehensive overview of all the information you need to effectively manage your customer relationships.
Synergy Technology is the leading SuperOffice partner in the UK, and we have years of experience in implementing SuperOffice CRM solutions for businesses of all sizes. Our experience shows that with the right CRM software and our ongoing support we help businesses to blossom.
SuperOffice CRM is easy to use and can be customised to meet the specific needs of any business. It is also highly scalable, so it can grow with your business as it needs.
The Synergy Technology team is proud to be an official partner of SuperOffice CRM and to offer integration with a number of other platforms, including GetAccept eSignatures, INKWRX Tablet forms and MaxOptra.
Pegasus Opera
Award-winning Pegasus Opera is an innovative and comprehensive enterprise resource planning (ERP) software solution that gives you the integrated tools and information for complete control of your business and processes. It’s modular accounts solution means it suits your individual business needs now whilst remaining a scalable system for the future.
The Payroll and HR module can be used as a stand-alone application or as part of Pegasus Opera, it has everything your business needs to manage PAYE, NI contributions and statutory payments, and provides submission of real-time information to HMRC.
Pegasus CIS is a software solution for the construction industry that can simplify administration tasks and improve the cost controls on contracts. Pegasus XRL seamlessly links your financial information with Microsoft Excel, meaning there is no more re-keying and removes copy-and-pasting.
Pegasus Web Xchange is a secure and easy way to access data from within Pegasus Opera whilst on the go via a wide range of mobile devices, including tablets and smart phones.
Synergy Technology also offers integration between Pegasus Opera and a number of other platforms, including Maxoptra and MJM BridgeWMS.
