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Application Support

Application Support - Experts on hand to assist you wth your system and business support solutions

A customer focused approach to system support For Synergy Technology clients with an application issue or query or needing advice there are three options to submit a new support ticket.

1

Webaction Form

Submit a new ticket - Web Action Form

The quickest way to raise a new ticket is to use our WebAction Form. You can access this form by clicking on the Submit a ticket button below. This form offers easy to follow drop down options to complete the ticket and assign the necessary requirements. Tickets can be raised 24 hours a day.

Submit a Ticket

2

Submit & Review

Submit & Review - Client Service Portal

To submit a new support ticket using the Client Service Portal, or to review an existing ticket you can use our Client Service Portal.

Launch the client portal

3

Submit & Review

Email the helpdesk -

Alternatively submit a new ticket by email. Simply send an email directly to the Help Desk, adding print screens and further information in the text of the email, and any feedback or information from other users with the same issue.

Email the helpdesk

Request a callback

Not signed up for our
Business application support?

Synergy Technology business application support serivce offers varying levels of support all individually tailorerd to meet your exact business requirements.

Speak to one of our advisors today to discover how we can help streamline your business process further and keep you focused on the important things.

Speak to one of our sales team today and discover how Synergy’s Business Application Support can save you both time and money through increased efficiency.

Call 0345 456 0050 or Email: sales@synergytechnology.co.uk

Secure Remote Access

To assist you with an existing support query, one of our support team members may direct you to one of the options below, to allow them to gain secure access to your machine.

Windows users click here

When directed by our support team to this page, and access to your application is required via Windows please click on the heading link above.

Mac users click here

When directed by our support team to this page, and access to your application is required via a MAC please click on the heading link above.