Distribution and Logistics

Our IT systems and business applications help to streamline distribution processes and increase efficiency

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With an increase in global competition, distributors need to adopt stricter process and financial control to ensure to deliver a first class service. Supply networks are becoming highly complex and there is a need to innovate and add value in order to earn loyalty from an increasingly demanding customer base.

Distribution Hexagon 2

Distribution and Logistics

Our IT systems and business applications help to streamline distribution processes and increase efficiency

Distribution Hexagon 2

Where integrity, accuracy, service and reputation is critical

Distribution and Logistics

At Synergy Technology, we have over 25 years of experience in providing tailored  software solutions for the distribution and logistics industries

The greatest challenge for organisations in the distribution and logistics sectors is to get the right products to the right place, at the right time and in the right condition.

We specialise in the distribution and logistics sectors have years of experience of understanding the unique challenges companies in these sectors face. We have implemented hundreds of solutions over the past 25 years, and this means that you can be confident that we will know what is needed for your business.

If  you have no system in place, or your business struggles with an outdated or in-house system that has limited functionality you will experience the associated problems of wasted time, duplicated work and administrative errors that will hinder your growth.

Synergy Technology’s complete business solutions for the distribution and logistics industry are proven to give effective control of margins, inventory costs and supply chain management.

Whether it’s a front-office CRM solution you need for managing you interactions with customers and potential customers, a back-office ERP solution for streamlining everything from inventory management and order fulfilment, to shipping and customer service, or an all-in-one solution to do both, we can help.

At Synergy Technology, we understand how to make distribution and logistics organisations more successful. With an experienced team, a portfolio of professional business applications and supporting business partners, we have proven success in streamlining processes which increase efficiency, supply chain collaboration, customer satisfaction and performance.

How can a Synergy Technology software solution can help distribution and logistics organisations?

ERP Solutions for Distribution and Logistics

  • Streamline your company’s finances, automate accounts payable & accounts receivable processes, optimise order processing and purchasing.

  • Organise and track inventory in real-time, optimise storage space, streamline picking processes, and improve overall warehouse operations.
  • Automate tasks like order processing, picking, packing, and shipping, reducing manual errors, improving efficiency, saving time and money.
  • Track shipments in real-time, providing both you and you customers with accurate arrival estimates and enhancing communication.
  • Optimise routes by analysing factors like traffic, weather, and vehicle capacity to plan the most efficient delivery routes, saving fuel and time.
  • Analyse data on past performance, customer behaviour, and market trends to make informed decisions about pricing, stock management, and resource allocation.
  • Gain insights into every stage of the supply chain, from sourcing materials to delivery, allowing for faster identification and resolution of any issues.

CRM Solutions for Distribution and Logistics

  • Track interactions across different channels (phone, email, chat) and provide personalised service based on customer needs and preferences.
  • Identify and address potential problems before they escalate, leading to happier customers and fewer returns or complaints.
  • Leverage customer data to segment your audience and create targeted marketing campaigns for specific needs and preferences.
  • Identify and qualify potential customers more effectively, focusing resources on those with the highest conversion potential.
  • Manage the sales process from lead generation to order fulfilment, ensuring smooth transitions and increased conversion rates.
  • Store all customer information, including contact details, order history, and communication preferences, in one centralized location for easy access by all teams.
  • Gain valuable insights into customer behaviour and preferences to make informed decisions about pricing, product offerings, and service improvements.

Why Partner with Synergy Technology?

Our experience shows that with the right software solution, and our ongoing support and training, we help distribution and logistics  businesses to blossom. We are a Microsoft Gold Partner who listens to your needs, addresses your pain points and keeps your strategic aims as a business in mind throughout.

We are passionate about our product range and our support service. We’ll work with you proactively to make sure it is always meeting your needs, through every new add on, integration and upgrade.

  • End-to-End Solution Design: We can design a comprehensive solution that addresses not only the software itself but also the hardware, network, security, and other components necessary for a complete and functional system.

  • Risk Mitigation: We can help identify and mitigate potential risks associated with software implementation, such as compatibility issues, data migration challenges, and security concerns.
  • Project Management Expertise: Synergy Technology have years of project management experience, and robust systems to help plan, execute & monitor the implementation process, ensuring the project stays on track and within budget.
  • Integration Testing and Validation: We perform rigorous testing to ensure that all components of the solution work together seamlessly and meet performance and reliability requirements.
  • Support and Maintenance: Our application support service, SynergyCare, is designed around the clients and their individual users. Our consultants deliver tailored support coupled with exceptional responsiveness and accountability.
  • Scalability and Future-Proofing: We can design solutions with scalability in mind, allowing for future growth and expansion without costly reconfigurations.

Had a bad experience elsewhere? We can help

Finding the right partner for your software implementation is crucial. We know that many organisations who already have the software come to us frustrated by the poor service they’re getting from their existing service partner.

Whether you’re suffering from poor support, a lack of clear, consistent communication or mis-sold licenses, we can help. Get in touch today to find out more.

We have the scalability, knowledge and experience to offer the most relevant software solutions for your business needs and our highly responsive technical helpdesk works pro-actively to ensure any queries you have are resolved efficiently and effectively.

Microsoft Gold Partner Small and Midmarket Cloud Solutions
Pegasus Partner
SuperOffice CRM
“We are proud to continue expanding and providing the same great service that our customers deserve, offering the best sales & after sales experience that we possibly can. Having a reliable scalable ERP system behind the scenes with the ongoing support from a dedicated Microsoft partner in Synergy Technology is critical to this expansion.”
“Whether it’s the development or dealing with support issues, Synergy Technology has always maintained the highest level of service and we look forward to continuing our business relationship with them long into the future.”
Marketing Director
Leisuretec Distribution
Leisuretec Case Study
Getting Started with ERP
Getting Started with CRM

Want to Learn More About Synergy Technology Solutions for Distribution and Logistics?

If you want more information on Synergy Technology’s software solutions for Distribution and Logistics companies, or anything else on this page, please message us via our contact page, or ring us on 0345 456 0050. To stay up to date on future news & content, follow us on social media by clicking the buttons below:

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“Opera is very easy to use and simplistic in its operation.”
Financial Director
M Duerden Ltd
“I set up a new payroll for processing each month and send it in one go. It is only an hour of my time each month.”
Financial Director
Citadel Technology
“The Opera training went really well, and the Synergy Technology trainer was helpful and understanding of the operatives.”
Finance Officer
Bridge Community Church

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