Application Support

Secure Digital Workspace The total business solution to a secure digital workspace.

Citadel is a managed IT workspace designed to offer both security and flexibility designed for the forward thinking business.

Citadel is a managed IT workspace designed to offer both security and flexibility designed for the forward thinking business.

Citadel is a flexible service that combines the most powerful IT components available to business users, with leading edge hardware technology. Operational with business software provided by world renowned developers and hosted in secure and modern data centres based in the UK, Citadel delivers the latest IT technology directly to your managed desktop.

By adopting Citadel your in-house IT requirements will be greatly simplified and streamlined – and Citadel then takes care of all your server related matters by hosting the IT hardware and software for your business. The service is backed by Citadel’s dedicated Service Desk team providing Help support for both the system and application users.

Moving your IT system to Citadel’s hosted workspace eliminates your business IT function from having to manage desktops, software applications and IT maintenance and releases both valuable time and money for your team to focus on more fundamental customer driven business objectives.

A secure hosted workplace. Virtually anywhere

Implementing Citadel removes the need for a local Microsoft Exchange mail server, any Microsoft Office licences and server management – this is all provided and managed by Citadel on your behalf.

By offering users the choice and flexibility to work from any device and any location, users have secure access to their desktop and all of their mobile applications, including fully-integrated email, file sharing and sync, browser and IT services – all hosted and supported by Citadel.

Full access to business emails | Full access to file shares and storage (as required at user level) | Remote Access and Mobile device access to email | Spam and Virus Protection | Remote and telephone IT Support Service.

The Cloud in Practice – a Guide for SMEs

Build your business. Not your IT department

Suitable and flexible to meet the needs of the modern business, moving to Citadel will improve your business performance:

  • Reduces upfront IT capital costs – By adopting Citadel secure digital workspace you avoid high upfront costs associated with the acquisition of hardware and software.
  • Improves planning of future IT expenditure – Your business IT budget can be managed and planned in advance. Your commitment is based on regular payment instalments which can be adapted according to user licences and the level of storage and resources used by your business.
  • Frees time to focus on your business and IT strategic planning – the professional IT support provided with Citadel eliminates the need for your IT team to be distracted by software updates, patches and ongoing maintenance and IT server related matters.
  • Offers flexibility to fit your business needs – Adapt your hosted storage and software requirements and user licences with the changing needs of your business.
  • Supports you and your business – Citadel host and manage your digital workspace and look after you. Citadel will alert you to any security vulnerability or system problems in your applications and programs and provide immediate support.

Learn more about Citadel

  • 5GB per User Mailbox
  • Outlook Web Access (OWA)
  • Anti-Spam Software provided
  • Antivirus software included
  • Email migration services available
  • Private UK Based Data Centre

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    What our customers are saying

    "Synergy Technology has been instrumental in implementing our IT systems and ensuring that we maximise the effectiveness of SuperOffice within our business. The Synergy Technology team really has made this a success for us and also SuperOffice as a product."

    Alastair Shires, Contender UK

    Read our ContenderUK case study >