For small to medium-sized enterprises (SMEs) in the UK, an Enterprise Resource Planning (ERP) system is a critical part of day-to-day operations, centralising core business processes such as finance, HR, and supply chain management. However, as businesses evolve and grow, their ERP needs may change. If you find that your current ERP system is no longer serving your business effectively, it may be time to consider a replacement. Below are seven clear signs that indicate it’s time to replace your ERP system:
1. Scalability Limitations
As your business grows, so do your requirements. One of the biggest reasons to replace an ERP system is scalability limitations. If your current system is unable to handle an increase in users, transactions, or data volume, it may be hindering your company’s growth. A scalable ERP system can adapt to your needs and grow with your business, providing the flexibility required to support expansion.
An ERP that doesn’t scale well can lead to performance issues, slow response times, and a lack of the necessary functionality to support new business operations. The inability to scale might mean that your business processes will need to be manually adjusted, leading to inefficiencies and errors. A modern, scalable ERP system, such as Microsoft Dynamics 365 Business Central, is designed to grow with your company, providing the flexibility and capabilities that are essential for long-term success.
Having been around for over 25 years, Synergy Technology has seen our customers grow, and are experienced in helping them scale their systems accordingly.
2. Cost of Maintenance
As an ERP system ages, the costs associated with maintaining it can become significant. Whether it’s ongoing support, costly updates, or troubleshooting persistent issues, the financial burden of an outdated ERP system can quickly escalate. Often, older systems require a significant amount of manual intervention and customised fixes to keep them operational, and may require on-premise servers, which can be expensive to maintain and replace, which leads to higher operational costs.
Replacing your ERP system can provide an immediate cost-saving opportunity by reducing the ongoing expenses of system maintenance and offering a more reliable and efficient solution. Moving to a cloud-based system such as Microsoft Dynamics Business Central can also mean that you don’t have to maintain on-premise hardware, and can move to a monthly subscription model.
Synergy Technology has been providing business application support to hundreds of businesses across the UK for over 20 years though our support service SynergyCare. Whether you are an SME or a large multi-national organisation, our highly skilled consultants can proactively support your business software.
3. Outdated Technology
If your ERP system relies on outdated technology, you may be missing out on improvements in functionality, security, and usability that have been introduced in newer systems. Legacy systems often struggle to keep pace with advances in technology, and they can be difficult to integrate with new software or platforms. Additionally, outdated technology can pose security risks, leaving your company vulnerable to cyber threats.
Upgrading to a modern ERP solution means you can take advantage of the latest innovations, including cloud functionality, real-time data, and more sophisticated analytics. For example, both Microsoft Dynamics 365 Business Central and Pegasus Opera 3 offer cloud-based solutions, enabling businesses to access critical information from anywhere while keeping data secure.
4. Lack of Integration
In today’s business environment, it’s crucial that your ERP system integrates seamlessly with other tools and software solutions you use. If your current system doesn’t integrate well with other applications, such as your CRM, HR software, or e-commerce platform, it can result in data silos, redundant processes, and inefficiencies across departments.
A modern ERP solution like Dynamics 365 Business Central offers extensive integration capabilities with Microsoft tools like Outlook, Excel, and Teams, ensuring smooth workflows and better data visibility across the entire business. Similarly, Pegasus Opera 3 also integrates well with a range of applications, allowing for streamlined operations and improved decision-making.
Synergy Technology has a range of add-ons to bring extra functionality to your business applications, and we can even create our own, meaning if it doesn’t exist, we can develop it ourselves.
5. Changing Business Needs
As your business evolves, so too do your requirements. Your ERP system should adapt to meet these changing needs, whether it’s new functionalities, expanded product lines, or changes in your supply chain. If your current system is too rigid or lacks the flexibility to support these changes, it can become a barrier to success.
Modern ERP systems like are highly customisable, allowing you to configure the system to meet your specific business needs. With cloud-based ERP solutions, it’s easier than ever to adapt and implement changes without disruption to your day-to-day operations. Synergy Technology has in-house development resource based in the UK and has extensive experience of adapting ERP systems to fit the specific needs of a wide range of businesses.
6. Desire for Cloud Migration
Cloud-based solutions offer a host of benefits over traditional on-premise systems, such as reduced IT overhead, better security, and access to the latest updates. If your current ERP system is on-premise and you’re interested in moving to the cloud, it’s a clear sign that you may need to replace your ERP system. Cloud ERP systems offer scalability, flexibility, and accessibility that on-premise systems simply cannot match.
Both Microsoft Dynamics 365 Business Central and Pegasus Opera 3 offer cloud solutions that provide seamless access to real-time data, enhanced security, and automatic updates, allowing businesses to operate more efficiently and cost-effectively.
We have a wealth of experience in moving business software solutions to cloud, and can mange the whole process for you from start to finish, making the transition as smooth and painless as possible.
7. Poor User Experience
An intuitive and user-friendly ERP system is essential for user adoption and overall productivity. If your team is frustrated with a complex, slow, or unintuitive system, it can lead to mistakes, inefficiencies, and decreased morale. An ERP system should simplify processes, not complicate them.
Modern ERP systems like Microsoft Dynamics 365 Business Central and Pegasus Opera 3 are designed with ease of use in mind, offering intuitive interfaces and customisable dashboards that improve the user experience. With these systems, your team can spend less time navigating the software and more time focusing on strategic tasks that drive business growth.
How Synergy Technology Can Help
At Synergy Technology, we understand that selecting the right ERP system is a crucial decision for your business. With our extensive experience in ERP implementation and customisation, we can help you identify the system that best meets your business needs. We don’t offer just one ERP solution; instead, we provide a range of options, ensuring that you get the best fit for your specific requirements.
Our services include:
- ERP System Implementation: We provide end-to-end implementation services, from initial consultation to post-implementation support. Our team works closely with you to ensure the smooth transition of your ERP system, ensuring minimal disruption to your business.
- ERP Customisation: Every business is unique, and your ERP system should reflect that. We offer bespoke customisation and development services to ensure your ERP system meets your specific business processes and workflows.
- Cloud Migration: If you’re looking to migrate your ERP system to the cloud, Synergy Technology can guide you through the entire process. We help businesses like yours move to modern, cloud-based solutions that improve scalability, security, and performance.
- Training and Support: Our comprehensive training and ongoing support services ensure that your team is well-equipped to use your new ERP system effectively, maximising the return on investment.
Customer Stories
Leisuretec Distribution implements Microsoft Dynamics NAV/Business Central with E-commerce integration
Microsoft Dynamics 365 Business Central is a powerful ERP solution for SMEs, offering a range of features designed to streamline operations, enhance decision-making, and improve collaboration. One example is Leisuretec, a UK-based supplier of professional AV equipment. After struggling with an outdated, on-premise ERP system, Leisuretec turned to Dynamics 365 Business Central. By making the move to a modern, cloud-based solution, they were able to improve inventory management, streamline order processing, and gain real-time insights into their business performance.
Read the full case study here.
Pinewood Associates Ltd improve operational efficiency with the help of Pegasus Opera
Pegasus Opera 3 is another highly regarded ERP system, particularly well-suited for companies looking for a robust solution to manage accounting, finance, and business operations. Pinewood Associates, the UK’s leading Manufacturer of office screens, room dividers, exhibition boards, and notice boards, implemented Pegasus Opera 3 to gain better control over their financial management and operational processes. The system helped streamline their operations, improve financial reporting, and enhance data accuracy, enabling Pinewood to focus on growth.
Read the full case study here.
Get Your Free, No Obligation Consultation
If any of the signs above resonate with your business, it’s time to consider replacing your ERP system. Synergy Technology offers a free, no-obligation consultation to discuss your business needs and determine which ERP solution is right for you. Contact us today to schedule your consultation and start your journey towards a more efficient, scalable, and user-friendly ERP system.
Request your free consultation here.
Follow us on social media:
