Solutions

Synergy Technology Provides CRM, ERP & Accounting Software Solutions for Business

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We don’t like to reinvent the wheel so we work with trusted partners to provide off the shelf add-ons, configured to your requirements.

Tony
Chief Bee Keeper

Synergy have used their expertise to fully integrate SuperOffice across all our office and warehouse systems.

Managing Director
Contender UK

Driving SMB Success with Tailored Business Software

In today’s fast-moving and competitive business environment, having the right software in place isn’t just helpful, it’s critical. Small and medium-sized businesses (SMBs) need technology that works as hard as they do, supporting their operations, empowering their teams, and enabling growth. That’s where Synergy Technology Ltd comes in. Based in the UK, we specialise in delivering tailored software solutions designed specifically to help SMBs thrive.

Unlike large enterprises with entire IT departments and big budgets, SMBs often operate with limited resources and lean teams. That means the software you choose must be not only powerful, but also practical, streamlined, easy to use, and aligned with the way your business works. Off-the-shelf systems often fall short, leading to inefficiencies, duplication of effort, or even missed opportunities.

At Synergy Technology, we understand these challenges because we work with growing businesses every day. We know that every organisation is different, which is why we don’t believe in one-size-fits-all solutions. Our team takes the time to learn about your business, your goals, your pain points, and your processes, before recommending the right systems for your needs. Whether you’re looking to sharpen financial control, improve customer service, or simplify how your team collaborates, we can help.

The Synergy Approach: Tailored, Scalable, Long-Term

What makes us different is our consultative approach. We don’t just implement software, we build long-term relationships with our clients. We look at the bigger picture and work with you to create a solution that will not only solve your immediate challenges but also support your future plans. As your business grows and evolves, your systems should grow with you. That’s why all our solutions are designed to be scalable and adaptable.

Our expertise spans a wide range of industries, from manufacturing and distribution to professional services and retail. But whatever your sector, our focus is always the same: delivering intuitive, reliable systems that help you save time, reduce costs, and make better decisions.

Your Trusted Software Partner

Choosing the right technology partner is one of the most important decisions you’ll make. When you work with Synergy Technology, you’re not just getting software, you’re gaining a partner who’s committed to your success. We’re here to support you at every stage, from initial consultation through implementation, training, and ongoing support.

We’re proud to support SMBs across the UK, helping them harness the power of technology to work smarter and grow faster. Whether you’re just getting started or ready to scale up, Synergy Technology has the expertise, experience, and passion to help you reach your goals.

Let’s work together to build a smarter, stronger business with software that fits you.

Download our Guides:

Getting Started with CRM

Key Software Solutions We Offer:

Microsoft Dynamics 365 Sales
(Formerly Microsoft Dynamics CRM)

Previously called Microsoft Dynamics CRM, Microsoft Dynamics 365 Sales is a complete customer relationship management (CRM) software solution that enables businesses of all sizes to automate sales processes, streamline workflows, and improve customer engagement. From lead generation to opportunity closure, Microsoft Dynamics 365 Sales delivers a unified platform for managing the complete sales lifecycle.

Key features of Microsoft Dynamics 365 Sales include lead management, opportunity management, customer relationship management and sales analytics. Dynamics 365 Sales is also highly customisable and scalable, making it a versatile CRM solution for businesses of all sizes and industries. With its seamless integration with other Microsoft products, such as Office 365 and LinkedIn, Dynamics 365 Sales provides a unified platform to manage all aspects of the sales process.

The Synergy Technology Team has years of experience of both implementing new installations of Microsoft Dynamics 365 Sales, and helping clients with existing on-premise installations, make to transition to the cloud. Contact us today, to find out how we can help your company.

Microsoft Dynamics 365 Business Central (Microsoft Dynamics NAV)

Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) solution designed specifically for small and medium-sized businesses (SMBs). It offers a comprehensive suite of tools to help businesses manage their finances, sales, operations, and customer relationships.

Dynamics 365 Business Central is easy to use and can be customised to meet the specific needs of each business. It is also highly scalable, so it can grow with your business as it needs.

Dynamics 365 Business Central is also highly integrated with other Microsoft products, such as Office 365 and Teams. This makes it easy to share data between Dynamics 365 Business Central and other Microsoft products, and it also provides a unified platform to manage all aspects of your business.

The Synergy Technology team is proud to be an official partner of Microsoft and we have implemented Microsoft Dynamics 365 Business Central solutions across the world. We also offer integration with a number of other platforms including GetAccept eSignatures, Jet Reports & Analytics, Maxoptra, Sitoo, Tasklet Factory, and Trimit. Contact us today to find out how we can help you.

Microsoft Dynamics Customer Service

Microsoft Dynamics 365
Customer Service

Microsoft Dynamics 365 Customer Service is a cloud-based solution that enables companies to provide quick, personalised, multi-channel support to customers. It allows agents to manage cases and interactions over various channels, including chat, email, social media, and voice, all within one workspace. It also gives agents access to automation, embedded intelligence, and real-time insights to enable them to resolve issues swiftly and effectively.

Based on a common data model, Microsoft Dynamics 365 Customer Service facilitates collaboration and data sharing across the Dynamics 365 suite of applications. To improve customer support, it also interfaces with Microsoft cloud services including Teams, Microsoft 365, and Azure. To further assist enterprises in managing their service operations, it provides a range of capabilities, including service management, knowledge management, service scheduling, service-level agreements, entitlements, reports, and dashboards.

Microsoft Dynamics 365 Customer Service is a scalable and customisable solution that can adapt to the demands of businesses and their customers. Pro-code and low-code solutions like Power Apps, Power Automate, Power Virtual Agents, and Power Pages enable enterprises to expand the solution.

The Synergy Technology Team has extensive experience of implementing new installations of Microsoft Dynamics 365 Customer Service. Contact us today, to find out how we can help your company.

Microsoft
Power Platform

Microsoft Power Platform is a low-code platform that empowers everyone to build customised business solutions. It consists of five product areas: Power BI, Power Apps, Power Automate, Power Virtual Agents, and Power Pages. These areas can be used individually or together to analyse data, create apps, automate processes, build chatbots, and design web pages.

With Microsoft Power Platform, you can leverage the power of data and AI to make informed decisions, improve efficiency, and enhance customer experience. You can also connect to hundreds of data sources, including Microsoft cloud services, such as Azure, Dynamics 365, and Microsoft 365, as well as third-party apps, such as GitHub and Teams.

Microsoft Power Platform is built on a common data model called Dataverse, which enables data sharing and collaboration across the platform. You can also use Power Fx, a low-code programming language, to express logic and formulas across the platform2. Additionally, you can extend the platform with pro-code tools and Azure services, such as Azure Functions, Azure Logic Apps, and Azure DevOps.

Microsoft Power Platform is a versatile and scalable platform that can help you transform your business with low-code solutions. Whether you are a professional developer, or a business user, you can benefit from the power and flexibility of Microsoft Power Platform.

SuperOffice CRM

SuperOffice CRM is a comprehensive customer relationship management (CRM) solution that helps businesses of all sizes manage their customer interactions and relationships more effectively. It offers a wide range of features, including contact management, lead management, sales pipeline management, customer service management, and marketing automation.

It allows you to easily track interactions, giving you a comprehensive overview of all the information you need to effectively manage your customer relationships.

Synergy Technology is the leading SuperOffice partner in the UK, and we have years of experience in implementing SuperOffice CRM solutions for businesses of all sizes. Our experience shows that with the right CRM software and our ongoing support we help businesses to blossom.

SuperOffice CRM is easy to use and can be customised to meet the specific needs of any business. It is also highly scalable, so it can grow with your business as it needs.

The Synergy Technology team is proud to be an official partner of SuperOffice CRM and to offer integration with a number of other platforms, including GetAccept eSignatures, INKWRX Tablet forms and Maxoptra.

Pegasus Opera

Award-winning Pegasus Opera is an innovative and comprehensive enterprise resource planning (ERP) software solution that gives you the integrated tools and information for complete control of your business and processes. It’s modular accounts solution means it suits your individual business needs now whilst remaining a scalable system for the future.

The Payroll and HR module can be used as a stand-alone application or as part of Pegasus Opera, it has everything your business needs to manage PAYE, NI contributions and statutory payments, and provides submission of real-time information to HMRC.

Pegasus CIS is a software solution for the construction industry that can simplify administration tasks and improve the cost controls on contracts. Pegasus XRL seamlessly links your financial information with Microsoft Excel, meaning there is no more re-keying and removes copy-and-pasting.

Pegasus Web Xchange is a secure and easy way to access data from within Pegasus Opera whilst on the go via a wide range of mobile devices, including tablets and smart phones.

Synergy Technology also offers integration between Pegasus Opera and a number of other platforms, including Maxoptra and MJM BridgeWMS.

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“Whether it’s the development or dealing with support issues, Synergy Technology has always maintained the highest level of service.”

Marketing Manager
Leisuretec Distribution Ltd.

“We were looking for a good service for issues, minimal down time, and reasonable cost. We looked at a few different companies, and Synergy Technology were the one we liked the look of the most.”

Treasury and Payables Manager
FI Real Estate Management

“It’s all been about streamlining our systems, finding these processes which are labour-intensive and automating them.” Our account manager’s been so professional and they’ve delivered exactly what they said.”

Operations Director
Pinewood Associates Ltd

We have earned the trust of 1000s of users, including these companies: