Microsoft Dynamics 365 Business Central:
A Complete ERP Solution for SMEs

Microsoft Dynamics 365 Business Central is a powerful, cloud-based enterprise resource planning (ERP) solution tailored for small and medium-sized enterprises (SMEs). It unifies key business areas such as finance, sales, purchasing, inventory, and project management into one streamlined platform. This all-in-one solution helps SMEs improve efficiency, reduce costs, and support growth with confidence.

In today’s world, connectivity is everything. Microsoft Dynamics 365 Business Central is cloud-based and part of the Microsoft platform, integrating seamlessly with productivity applications like Outlook, Office, and Teams, as well as reporting and development tools like Power BI and Power Apps. Below is a snapshot of the wealth of functionality out of the box with Business Central:

What are the key features of Microsoft Dynamics 365 Business Central?

Accounting and Financial Management

Manage all aspects of financial operations with tools for general ledger, accounts payable and receivable, VAT reporting, fixed assets, bank reconciliation, and cash flow forecasting.

Benefit from accurate financial reporting, simplified compliance with UK accounting standards, and improved financial planning, giving business owners and finance teams the clarity needed to make confident decisions and maintain financial health.

Purchasing and Supply Chain

• Automate procurement processes, monitor supplier performance, and maintain optimal stock levels.
• Your company will benefit from reduced purchasing errors, improved vendor relationships, and better cash flow management thanks to real-time insights into supply chain activity.

Inventory Management

• Manage your stock across multiple locations with features like serial and batch tracking, automated replenishment, and inventory costing methods.
• This means fewer stockouts, reduced excess inventory, and improved order fulfilment, helping you maintain customer satisfaction and minimise wastage.

Sales and Customer Relationship Management

• Track customer interactions, manage sales opportunities, and shorten the sales cycle with built-in CRM functionality.
• This helps you improve customer service, increase conversion rates, and build long-term client relationships, all without needing a separate CRM system.

Project Management

• Plan and manage jobs with built-in budgeting, resource allocation, and time tracking tools.
• Monitor project profitability in real time, ensuring better delivery performance, cost control, and client satisfaction, all critical for service-based businesses.

Reporting and Analytics

• Use comprehensive built-in reports and Microsoft Power BI integration to gain real-time business insights.
• This enables management to make faster, more informed decisions and identify opportunities for improvement or growth, without relying on external data tools.

Manufacturing

• Support production with tools for managing bills of materials, capacity planning, production orders, and machine centres.
• This helps businesses the manufacturing sector streamline operations, reduce lead times, and enhance product quality, all while keeping production costs under control.

Integration with Microsoft 365

• Work seamlessly with familiar tools like Outlook, Excel, and Teams. This tight integration improves user adoption, boosts productivity, and simplifies collaboration.
• Ideal for SMEs looking to get more from their existing Microsoft 365 investment.

Customisation and Extensibility

• Adapt Business Central to your unique business needs using extensions from Microsoft AppSource or the variety of add-ons and integrations available from Synergy Technology.
• This flexibility allows you to scale and evolve your ERP solution as you grow, without needing bespoke development.
• Should your needs be completely unique, Synergy Technology has an in-house UK-based development team, meaning we can adapt your solution to any workflow.

Cloud-Based and Mobile Access

• Access the system securely from any device, anywhere. With automatic updates and built-in data security.
• SMEs in particular will benefit from reduced IT overheads, enhanced mobility, and robust business continuity, all essential for modern, agile businesses.

Artificial Intelligence (AI) Capabilities

• Leverage AI-powered tools for automating repetitive tasks, forecasting, anomaly detection, cash flow analysis, and predictive insights.
• Business Central uses AI to automate routine tasks, improve accuracy, and provide proactive recommendations.
• This means smarter planning, reduced manual effort, and faster reactions to changes in the business environment, enabling you to stay ahead of the competition.

Microsoft Dynamics 365 Business Central Consultancy

We’re an experienced Microsoft Gold Partner. But that doesn’t mean our thinking just starts with the software.

Instead, we listen to your needs, and only then try to find the software solution to meet them. That means understanding the pain points that your teams are experiencing. It means identifying your strategic aims. And then, keeping these at the forefront of our minds as we look at how Microsoft Dynamics 365 Business Central can help you to achieve those goals.

Since 1997, we have implemented hundreds of ERP and CRM solutions of differing complexity that have helped improve business performance by identifying opportunities for improvement and growth. Give us a call today, and we can discuss how we can collaborate and  share success together.

Why partner with Synergy Technology for Microsoft Dynamics 365 Business Central?

Our experience shows that with the right software and our ongoing support we help businesses to blossom. We are a Microsoft Gold Partner with a wealth of experience to implement it and integrate it into business processes to provide solutions that create business growth.

We gain a deep understanding to your business;  your processes, challenges, growth plans and what you want to achieve, in order to tailor your Microsoft Dynamics 365 Business Central implementation to your team.

• End-to-End Solution Design: We can design a comprehensive solution that addresses not only the software itself but also the hardware, network, security, and other components necessary for a complete and functional system.
• Risk Mitigation: We can help identify and mitigate potential risks associated with software implementation, such as compatibility issues, data migration challenges, and security concerns.
• Project Management Expertise: Synergy Technology have years of project management experience, and robust systems to help plan, execute & monitor the implementation process, ensuring the project stays on track and within budget.
• Integration Testing and Validation: We perform rigorous testing to ensure that all components of the solution work together seamlessly and meet performance and reliability requirements.
• Support and Maintenance: Our application support service, SynergyCare, is designed around the clients and their individual users. Our consultants deliver tailored support coupled with exceptional responsiveness and accountability.
• Scalability and Future-Proofing: We can design solutions with scalability in mind, allowing for future growth and expansion without costly reconfigurations.

Had a bad experience elsewhere? We can help

Finding the right partner for your Microsoft Dynamics 365 Business Central implementation is crucial. We know that many organisations who already have the software come to us frustrated by the poor service they’re getting from their existing service partner.

Learn more here:

7 Reasons Why Business Central implementations fail and how to avoid them

Whether you’re suffering from poor support, a lack of clear, consistent communication or mis-sold licenses, we live and breathe Dynamics 365 Business Central. Get in touch today to find out more.

We have the scalability, knowledge and experience to offer the most relevant software solutions for your business needs and our highly responsive technical helpdesk works pro-actively to ensure any queries you have are resolved efficiently and effectively.

How much does Microsoft Dynamics 365 Business Central Cost?

You can find the basic pricing for licencing of Microsoft Dynamics 365 Business Central licences by visiting the Microsoft website. However each Dynamics 365 Customer Service project is unique, and the overall cost of any project will depend on a large number of factors. Our consultants will optimise your solution to the needs of your business, teams and customers, ensuring you enjoy the greatest business benefits from your investment in ERP and CRM technologies from the outset.

Want to know more about Microsoft Dynamics 365 Business Central?

Synergy Technology is proud to be a Microsoft Gold Partner and to offer Microsoft Dynamics 365 Business Central solutions across the UK. We also offer support and integration with a number of other platforms.

Find out more by visiting our add-ons and integrations page, call us today on 0345 456 0050 or visit our contact page to send us an email.

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