Microsoft Dynamics CRM
Microsoft’s legacy on-premise CRM solution
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Synergy Technology is a Microsoft Gold Partner and has been Providing Microsoft Solutions to SMEs Across the UK for over 25 years
What is Microsoft Dynamics CRM?
Microsoft Dynamics CRM is an on-premise, locally hosted solution, that is the forerunner of Microsoft Dynamics 365 Sales. Microsoft Dynamics CRM is a software product that provides customer relationship management (CRM) solutions for businesses. It helps organisations to manage their sales, marketing, customer service, and other operations. It is part of the Microsoft Dynamics suite of applications.
Is Microsoft Dynamics CRM Still Supported?
The last version of Dynamics CRM released by Microsoft was Microsoft Dynamics CRM 2016, mainstream support for this solution ended on 12th January 2021, and extended support ends on 13th January 2026.
Microsoft Dynamics CRM was replaced by Dynamics 365, which is a suite of cloud-based applications that includes Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Marketing, Microsoft Dynamics 365 Customer Service, and other modules. Dynamics 365 Sales is the new name for the sales module of Dynamics 365, which offers improved functionality, flexibility, and integration compared to Dynamics CRM.
Can Synergy Technology Offer Support for Microsoft Dynamics CRM?
Synergy Technology can still offer support for come older versions of Microsoft Dynamics. This is dependant on what version you are running. To find out how we can help you with Microsoft Dynamics support and maintenance, please call us on 0345 456 0050 or send us an email via our contact page.
Interested in Migrating from Microsoft Dynamics CRM to Microsoft Dynamics 365 Sales?
Dynamics 365 Sales is available in different editions and licenses, depending on the needs and budget of the users. If you are interested in migrating from Dynamics CRM to Dynamics 365 Sales, please contact the Synergy team now.
At Synergy Technology, we have years of experience of helping our customers make the move from on-premise to the cloud. If you feel now is the right time for you to move your Dynamics CRM to the Cloud, contact us now for a chat with one of our Microsoft Dynamics 365 experts. Whether you are already a Synergy Technology customer, or if you are looking for a new partner for your cloud journey, Synergy Technology will be happy to help.
Synergy Technology is an official partner of Microsoft, and we can offer Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Customer Service solutions across the UK. To book a call with one of our Microsoft Dynamics 365 specialists, please contact the Synergy team today. You can call us on 0345 456 0050 or send us an email via our contact page at any time and we will be delighted to assist you.
Why partner with Synergy Technology?
Our experience shows that with the right CRM software and our ongoing support we help businesses to blossom. We are a Microsoft Gold Partner with a wealth of experience to implement it and integrate it into business processes to provide solutions that create business growth.
We gain a deep understanding to your business; your processes, challenges, growth plans and what you want to achieve, in order to tailor your Microsoft Dynamics CRM implementation to your team.
End-to-End Solution Design
We can design a comprehensive solution that addresses not only the software itself but also the hardware, network, security, and other components necessary for a complete and functional system.
Risk Mitigation
We can help identify and mitigate potential risks associated with software implementation, such as compatibility issues, data migration challenges, and security concerns.
Project Management Expertise
Synergy Technology have years of project management experience, and robust systems to help plan, execute & monitor the implementation process, ensuring the project stays on track and within budget.
Integration Testing and Validation
We perform rigorous testing to ensure that all components of the solution work together seamlessly and meet performance and reliability requirements.
Support and Maintenance
Our application support service, SynergyCare, is designed around the clients and their individual users. Our consultants deliver tailored support coupled with exceptional responsiveness and accountability.
Scalability and Future-Proofing
We can design solutions with scalability in mind, allowing for future growth and expansion without costly reconfigurations.
Had a bad experience elsewhere?
We can help
Finding the right partner for your Microsoft Dynamics 365 for Sales is crucial. We know that many organisations who already have the software come to us frustrated by the poor service they’re getting from their existing service partner.
Whether you’re suffering from poor support, a lack of clear, consistent communication or mis-sold licenses, we live and breathe Dynamics 365 Sales. Get in touch today to find out more.
We have the scalability, knowledge and experience to offer the most relevant software solutions for your business needs and our highly responsive technical helpdesk works pro-actively to ensure any queries you have are resolved efficiently and effectively.
Want to know more about Microsoft Dynamics CRM?
Synergy Technology is proud to be a Microsoft Gold Partner and to offer Microsoft Dynamics 365 Sales solutions across the UK. We also offer support and integration with a number of other platforms.
Find out more by visiting our add-ons and integrations page, call us today on 0345 456 0050 or visit our contact page to send us an email.
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“The CRM transition to cloud implementation was seamless, it was all taken care of by Synergy Technology with minimal downtime. All our client data, records, activities were transferred over to the new system, with a very fine eye for detail on trivial things such as Advanced Finds being transferred, contact data and contract information. “
“It was like overnight the system just transformed from an ageing on-premise solution, to the cloud, with a fancy new look and feel and no issues from the get go.”
Managing Director
Document Network Services.
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“One thing we see as a great benefit of working with Synergy is being able to draw on their experience of working with other companies who are similar to ours and face the same challenges. When we propose a method to do something, Synergy might look at it and tweak it lightly and say ‘this could be a better method’ because of the knowledge they have from working with other similar companies. That’s really beneficial.”
“Honestly, I’m really happy with the team there, they’ve been great so far and the communication with them is has been brilliant.”
Sales Manager
InVentry Ltd.
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