At Synergy Technology, we know that managing customer relationships doesn’t stop when you leave your desk. That’s why we’re pleased to announce that our partners SuperOffice have announced a new…
In today’s competitive business environment, small and medium-sized enterprises (SMEs) in the UK are increasingly recognising the importance of integrating Customer Relationship Management (CRM) systems with existing infrastructures such as…
For Managing Directors, CEOs, and Sales Directors, gaining clear visibility into overall sales performance can be a challenge. With sales teams handling numerous deals, leads, and interactions, it is crucial…
Table of Contents Toggle The Challenges of Lead Management Without a CRMHow CRM Lead Management and Scoring Tools Improve Sales EfficiencyCRM Solutions Offered by Synergy TechnologyMicrosoft Dynamics 365 Sales: A…
Many of our customers find that in order to increase customer satisfaction and productivity it is a good idea to integrate SuperOffice CRM with their phone system. Thanks to the…
Table of Contents Toggle External Customers vs Internal ResourcesCRM SoftwareWhat is CRM?Who Uses a CRM System?Main Features of CRMContact ManagementSales Process ManagementMarketing AutomationCustomer ServiceKey Benefits of CRM SoftwareImproved Customer RelationshipsIncreased…
As most customers will already be aware, Microsoft releases it’s updates for Dynamics 365, in 2 “release waves”. Dynamics 365 Release Waves are biannual updates that introduce new features and improvements…
Table of Contents Toggle What is CRM Software?Key Benefits of CRM Software for SMEs1. Centralised Customer Data2. Improved Communication and Collaboration3. Streamlined Sales Processes4. Enhanced Marketing Efficiency5. Better Customer Service6.…