Dynamics 365 Sales - Synergy Technology

Migration vs Re-implementation: Choosing the Right Path to Microsoft Dynamics 365 Business Central

NEW Replacement for Account Hierarchy Controls in Dynamics 365

3 weeks ago

The hierarchy control in Dynamics 365, enabling users to visualise parent/ child relationships between Account records was deprecated in October 2024. Screen shots of the now deprecated hierarchy control have…

Dynamics 365 2025 Release Wave 2: Sales, Customer Service, and Model-Driven Apps

Dynamics 365 Sales, CRM Software, Dynamics 365 Customer Service, Power Platform

2 months ago

Microsoft’s 2025 Release Wave 2, rolling out from October 2025 to March 2026, brings a wealth of powerful new features and enhancements across Dynamics 365 Sales, Customer Service, and Model-Driven…

Navigation and Menu Options in SuperOffice CRM

8 Things to Consider When Thinking About a CRM System

CRM Software, Dynamics 365 Sales, SuperOffice

2 months ago

Moving to a Customer Relationship Management (CRM) system can be a transformative step for any company, especially small and medium-sized enterprises (SMEs) ready to grow and evolve their operations. Yet,…

Hand with pen in it pointing at a laptop screen with Microsoft Dynamics 365 Sales on it.

How Copilot for Sales can help improve efficiency and drive sales

Dynamics 365 Sales, CRM Software

4 months ago

What is Copilot for Sales? Copilot is an AI assistant in Dynamics 365 Sales that helps sales teams be more productive and efficient in their daily work. It has a…

How CRM Dashboards Provide Business Leaders with Real-Time Sales Insights

CRM Software, Dynamics 365 Sales, SuperOffice

6 months ago

For Managing Directors, CEOs, and Sales Directors, gaining clear visibility into overall sales performance can be a challenge. With sales teams handling numerous deals, leads, and interactions, it is crucial…

How CRM Helps You Manage and Convert Leads More Effectively

CRM Software, Dynamics 365 Sales, SuperOffice

6 months ago

For sales teams in small and medium-sized enterprises (SMEs), managing leads efficiently is a constant challenge. Many businesses still rely on outdated methods such as spreadsheets or handwritten notes, leading…

Dynamics CRM vs Dynamics 365 Sales: What are the differences?

General News, Dynamics 365 Sales

7 months ago

Dynamics 365 Sales is a cloud-based CRM platform, while Dynamics CRM was originally offered as an on-premise solution. In this article, we look at the differences between them. When you…

CRM vs ERP – What are the differences?

CRM Software, Dynamics 365 Sales, ERP Software, Pegasus Opera, SuperOffice

8 months ago

[ez-toc] The IT industry is full of acronyms. Even the industry name itself, meaning information technology, is an acronym. People who work in technology tend to throw them around assuming…

Dynamics 365 Sales 2025 Release Wave 1 Features

CRM Software, Dynamics 365 Sales

9 months ago

As most customers will already be aware, Microsoft releases it’s updates for Dynamics 365, in 2 “release waves”. Dynamics 365 Release Waves are biannual updates that introduce new features and improvements…

Smiling woman looking at businessman in foreground.

How CRM Software Can Streamline Business Operations for SMEs

CRM Software, Dynamics 365 Sales, SuperOffice

9 months ago

[ez-toc] Small and medium-sized enterprises (SMEs) play a vital role in the UK economy, accounting for over 99% of all businesses (Source: forbes.com). However, operating a small or medium sized…

#FindOutMoreFriday: Dynamics 365 Sales 2024 Release Wave 2 Update

#FindOutMoreFriday, Dynamics 365 Sales

1 year ago

Welcome to our latest #FindOutMoreFriday video. Every week we are running a series of free training sessions covering a variety of subjects including Microsoft Dynamics 365 CRM & Microsoft Dynamics 365 Business Central, SuperOffice…

#FindOutMoreFriday: Work Assignment in Dynamics 365 Sales.

#FindOutMoreFriday, Dynamics 365 Sales

1 year ago

Welcome to our latest #FindOutMoreFriday video. Every week we are running a series of free training sessions covering a variety of subjects including Microsoft Dynamics 365 CRM & Microsoft Dynamics 365 Business Central, SuperOffice…