“It was implemented in a relatively short period of time and proved effective quite quickly for the business. The expertise of the Synergy tech team made the process very easy.”

Helping manufacturers and distributors improve operational accuracy and streamline essential warehouse, production and fulfilment processes.
“ Business Central manages all our processes for almost all our in-house functions, from stock control in our warehouse to processing, invoicing and product delivery. ”
Insight Works provides a range of apps designed specifically for Microsoft Dynamics 365 Business Central. These applications extend the capabilities of Business Central to support operational processes across manufacturing, warehousing and distribution.
What is Insight Works?
Insight Works apps cover areas such as warehouse management, barcode scanning, production planning, shop floor data collection, inventory control, order fulfilment, shipping and document management.
By bringing these processes into the Business Central environment, organisations can reduce manual administration, improve data accuracy and give employees better visibility of day-to-day operations.
Who is Insight Works for?
Insight Works is designed for organisations using Microsoft Dynamics 365 Business Central that want to enhance manufacturing, warehousing and distribution processes with additional operational functionality. It can help different teams manage day-to-day activities more effectively.
Insight Works may be particularly suitable for:
Manufacturers looking to improve production planning, shop floor processes and operational visibility.
Production scheduling, shop floor data collection and manufacturing management tools help connect production activities within Business Central.
Distributors and wholesalers that need greater control over inventory, orders and the movement of goods
Inventory management and order fulfilment tools support the movement of goods while helping organisations maintain control over stock and customer orders.
Warehouse teams seeking to streamline everyday activities such as receiving, picking, packing, stock movements and dispatch.
Receiving, picking, packing, inventory counting, stock movements and dispatch processes can be managed using barcode-enabled warehouse applications.
Supply chain and logistics teams that want to improve order fulfilment and shipping processes
Shipping, fulfilment and inventory tools support the movement of goods from order through to dispatch.
Key Benefits of Insight Works
Insight Works apps extend Microsoft Dynamics 365 Business Central with additional capabilities for manufacturing, warehousing and distribution, helping organisations improve accuracy, efficiency and operational control.
Improve operational efficiency
Streamline manufacturing, warehouse, inventory, fulfilment and shipping activities within a single platform.
Reduce manual processes
Barcode scanning, automated data capture and connected workflows help reduce manual data entry while improving accuracy.
Gain better operational visibility
Access inventory, production, warehouse and fulfilment information to support informed operational decisions.
Extend Business Central to meet your requirements
Select the apps that match your operational requirements and add specialist functionality where it is needed most.
Support connected manufacturing, warehousing and distribution
Create a more consistent flow of information across operational teams and business processes.
Key Features of Insight Works
Insight Works provides a broad portfolio of apps that extend Microsoft Dynamics 365 Business Central across various industries. Businesses can select the apps that match their operational requirements and use them within their existing Business Central environment.
Manufacturing tools for planning production, managing resources and collecting shop floor data
Insight Works manufacturing apps support production scheduling, time collection, material requirements planning and shop floor data capture, helping manufacturers manage production activity more effectively.
Warehouse management tools for controlling inventory and everyday warehouse activities
Warehouse management functionality supports receiving, picking, put-aways, stock movements and inventory counts, while providing real-time access to inventory and production data.
Barcode and mobile scanning for capturing accurate operational information
Mobile devices and barcode scanners allow information to be captured at the point of activity. Warehouse Insight supports 1D and 2D barcodes, RFID, and lot and serial number tracking.
Production scheduling tools for coordinating workloads and available resources
Dynamic scheduling capabilities help manufacturers manage production timelines, allocate resources and respond to changing operational requirements.
Quality control tools for managing inspections and recording results
Quality management functionality allows manufacturers to define inspection criteria, record inspection results and manage quality-related issues.
Order fulfilment and sales tools for managing products, orders and counter transactions
Insight Works sales apps support product configuration, bill of materials and routing creation, point-of-sale transactions and tools that help businesses manage orders more accurately.
Shipping tools for managing parcels, freight, labels and carrier services
Depending on the selected app, businesses can process shipments, generate shipping labels, access carrier rates and track packages from within Business Central.
Typical Use Cases for Insight Works
Insight Works apps can support a range of practical manufacturing, warehousing and distribution requirements within Microsoft Dynamics 365 Business Central. Organisations may use them to:
- Capture production time and shop-floor information.
- Plan production schedules and allocate resources.
- Manage receiving, picking, put-aways, stock movements and inventory counts.
- Improve data accuracy through mobile barcode scanning.
- Record product inspections and manage quality-control processes.
- Configure products and create bills of materials and routings.
- Process transactions through parts counters and trade desks.
- Manage parcel and freight shipping, including labels, carrier rates and tracking.
The right combination of apps will depend on your existing processes, operational priorities and the areas where you want to extend Business Central.
Related Synergy Technology Services or Solutions
Synergy Technology can help you incorporate Insight Works apps into a wider Microsoft Dynamics 365 Business Central solution. Our team takes time to understand your processes, operational challenges and priorities before recommending an approach suited to your organisation.
- Microsoft Dynamics 365 Business Central for connecting finance, operations, sales and supply chain processes: Microsoft Dynamics 365 Business Central provides the ERP foundation for Insight Works apps. Synergy Technology can help you implement, configure and develop Business Central around your organisation’s requirements, creating a connected solution that supports your wider business processes.
- Business Central consultancy and development for adapting your solution to your requirements: Every organisation works differently. Synergy Technology provides consultancy and development services to help configure Business Central, integrate appropriate add-ons and address specific operational requirements. This can help ensure your Insight Works apps form part of a practical, joined-up solution rather than adding unnecessary complexity.
- SynergyCare support for getting more from Microsoft Dynamics 365 Business Central: SynergyCare provides ongoing support for organisations using Business Central. Our UK-based team can help with technical issues, system guidance and the continued development of your solution, helping you get more value from Business Central and its connected apps.
Explore how Synergy Technology has helped organisations use Business Central to improve visibility, streamline processes and support continued growth:
Want to Find Out More About Insight Works?
If you would like to explore how Insight Works for Microsoft Dynamics 365 Business Central could support your manufacturing, warehousing or distribution processes, speak to Synergy Technology.
Our team can help you understand the available apps, identify the options most relevant to your business and consider how they could fit alongside your existing Business Central solution.
Contact Synergy Technology to discuss your requirements and find out more about Insight Works. Call 0345 456 0050 or visit our contact page.
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“As a partner, Synergy are really, really good. I’ve got no problems. I must say that when it comes to our system being supported by Synergy, it’s good. Because we’ve got a lot of bespoke we can sometimes have teething issues and a few problems, but in the main the system runs fantastically well.”
“Synergy have been able to take the business into different areas within Business Central that I don’t think other companies could have done. It’s very much appreciated and I do think that within the next 12–18 months we’ll bring more things on board.”
“We’re now becoming a lot more technologically focused as a business and I would say Business Central is central and key to that. Having a key partner like Synergy to help us is something we need.”
Financial Director – Albion Valves

“We now have an efficient and user friendly process with direct benefits to the staff and company.”
“Synergy Technology have always been extremely helpful with any training with new and existing people in the company. Plus, any issues that we have, they get seen to pretty quickly.”
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