Our Latest Blog Posts | Synergy Technology UK

Jul2021

Get more from your Pegasus Opera 3

Synergy Technology is an authorised Pegasus Strategic Partner we offer bespoke development for Pegasus Opera 3.

Bespoke Enhancemen ...

14
Jul2021

Dynamics 365 Online vs. On-Premise (Hosted)

We started to implement Microsoft Dynamics 365 when it was at version 4 in around 2007. Back then, the Microsoft offering was very much an on-premise solution. The only way for a business to take ...

13
Jul2021

Understanding Process Bars in Microsoft Dynamics 365 CRM

What are Process Bars?
Process Bars in Microsoft Dynamics 365 (CRM solution) were released in 2013 and were updated with the guided process b ...

17
Jun2021

PowerApps Portals for Dynamics 365

There are a variety of PowerApps available for Microsoft Dynamics 365 environments, which can be delivered across organisations. With PowerApps Portals, Dynamics 365 environments can build and deliv ...

24
May2021

Dynamics 365 Deprecations & End of Life Support

Each year Microsoft has a set roadmap to deprecate or remove support for a number of products. Microsoft deprecations means that they will remove the feature or capability from a future major releas ...

20
Apr2021

Understanding Playbooks for Dynamics 365 Sales and Customer Service

To guarantee that a set of tasks are completed with repeatable activities, there needs to be a system in place for businesses, acting as a guide for all employees to follow. In the October 2018 upd ...

19
Apr2021

Pegasus Opera 3 Cashbook

The Pegasus Opera 3 Cashbook is an application that is totally amalgamated within the Opera 3 system. Accurate and recent information on any bank and petty cash accounts is constantly being given by t ...

16
Apr2021

Dynamics 365 Customer Service Schedule

In Spring 2014 Microsoft made several enhancements to the Dynamics 365 customer service management application including setting first and second (Service Level Agreements) SLAs. This new functionalit ...

13
Apr2021

How Dynamics 365 for Sales or Customer Service users can Streamline Document Generation

Word Templates were included in Microsoft CRM 2016 version. These out of the box Word templates allow you to pull data from entities into documents but they don’t provide any logic within that data ...

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