Synergy Technology are the leading provider of SuperOffice CRM solutions in the UK, and we are here to offer expert SuperOffice training and support. Do you feel like your application…
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Customer Relationship Management (CRM)
Microsoft Dynamics 365 Copilot, is the world’s first AI assistant in both CRM and ERP, bringing next-generation AI to every line of business. In March Microsoft announced its new generation…
The Archive Providers in SuperOffice 10 have been completely rewritten and have a number of cool new features. What is an Archive Provider, I hear you say. An Archive Provider…
Whether you know it or not, digital transformation is the focal point for businesses in the 21st century, in which the pandemic highlighted the need and urgency for change for…
What are Process Bars? Process Bars in Microsoft Dynamics 365 (CRM solution) were released in 2013 and were updated with the guided process bar in 2016. The screenshots below are…
To guarantee that a set of tasks are completed with repeatable activities, there needs to be a system in place for businesses, acting as a guide for all employees to…
Word Templates were included in Microsoft CRM 2016 version. These out of the box Word templates allow you to pull data from entities into documents but they don’t provide any…
As CRM software users, implementers and evangelists, as a team we can’t live without our CRM software. If it’s not in CRM it simply didn’t happen. But take it a…
Microsoft Dynamics 365 Business Central is an integrated enterprise resource planning (ERP) tool with an entry point element of customer relationship management, which enables the important business processes to be…
We’re in the thick of the COVID-19 global pandemic and it’s already claimed many different businesses around the world. A number of these businesses won’t have been far away from…